Connecting Families

Low-cost refurbished technology for Canadian families

Program Information

What is Connecting Families?

The Government of Canada originally announced Connecting Families in Budget 2017 to help bridge the digital divide for Canadian families who struggled to afford access to home Internet. This initiative relies on Internet service providers (ISP) that participate voluntarily and without government subsidy. The Connecting Families initiative brings together the public, private and non-profit sectors and has helped tens of thousands of low-income Canadian families access the Internet. Since the launch in November 2018, over 82,000 low-income households have benefited from the initiative.

BC Technology for Learning Society delivers the low-cost technology portion of the program in the province of British Columbia. BC families may use their Connecting Families Pin code to request a low-cost laptop or desktop computer.

Eligibility

The Connecting Families Initiative is for Canadian families who have received a Pin code by the government of Canada. If you do not have a Connecting Families Pin code Tech for Home or TELUS Internet for Good may be a better fit.

Shipping

All desktops and laptops in the Tech for Home program include free shipping. Equipment will be shipped via Canada Post. Documentation must be provided electronically or by mail.

Payment

We accept credit, or e-transfer as forms of payment.

Questions or concerns? Don't hesitate to contact Luke at​ 604-294-6886 ext. 1 or ClientServices@ReuseTechBC.ca.

Tech Available for Purchase

$125 Desktop Computer

Includes:

  • Dell Optiplex 7060 Mini PC, Intel 8th Gen 2018, i5-8500T

  • 256+ GB SSD

  • 8 GB ram

  • 22-inch LCD monitor

  • Built-in speakers

  • Keyboard & mouse

  • Power and video cables

  • Windows 10

  • Includes Microsoft Office or LibreOffice

  • Taxes and shipping fees included

$150 Laptop

Includes:

  • HP ProBook 640 G3, Intel 7th Gen i5 Processor

  • 240+ GB SSD

  • 8GB ram

  • 13-15 inch screen

  • Built-in camera, microphone, and speakers

  • Minimum 60-minute battery life

  • Power cables

  • Windows 10

  • Includes Microsoft Office or LibreOffice

  • Taxes and shipping fees

*Laptop models may change at any time without notice depending on available stock.

Warranty 

Our 3-month warranty includes machine hardware, software and peripherals provided as part of the placed order. (e.g. hardware damaged during shipping)

Our warranty does not include: "AS-IS" equipment, laptop batteries or battery lifespan, physical damage incurred after successful shipment, water damage, and software-related issues outside what is expected from a computer reseller. (e.g. program compatibility, drivers after reinstall or upgrade, virus infections, or failure to perform routine maintenance, etc.). Our warranty does not apply to the aesthetics or age of the computer or laptop.

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